General terms and conditions.<\/p>\n
1.1 The website www.avangardgold.ro <\/u>hereinafter referred to as the (Web)site, is an online shop administered by Avangard Gold System SRL.<\/strong>, with its registered office in Bucharest, Strada Vulturilor nr 18, sector 3, Romania, registered with the Trade Register under number J40\/9565\/2022, Tax Identification Code 46164206, hereinafter referred to as the Administrator<\/strong> of the site.<\/p>\n The main activity of the company Avangard gold System SRL <\/strong>includes the Manufacture of jewellery and similar articles of precious metals and stones.<\/p>\n Foreign exchange and Moneygram money transfer operations are carried out by the company Avangard Money System SRL<\/strong> with its registered office in Bucharest, Strada Vulturilor nr 18, sector 3, Romania, registered with the Trade Register under number J40\/3016\/2018, Tax Identification Code 38957740<\/p>\n Insurance operations are carried out by the company Avangard Asigur\u0103ri System SRL<\/strong> with its registered office in Bucharest, Strada Vulturilor nr 18, sector 3, Romania, registered with the Trade Register under number J40\/3418\/2022, Tax Identification Code 45691089.<\/p>\n 1.2 \u201cOrder\u201d means any online order placed by the \u201cBuyer\u201d and\/or \u201cClient\u201d with the company through the website www.avangardgold.ro<\/a><\/p>\n \u201cSeller\u201d means the online shop on the website www.avangardgold.ro, administered by Avangard Gold System SRL.<\/strong>,<\/p>\n \u201cClient\u201d means the natural person \/ legal person or any legal entity that places an order on the website www.avangardgold.ro<\/a>.<\/p>\n \u201cUser\u201d means any natural\/legal person who, by placing an order, has agreed to the clauses specific to the site in the section \u201cGeneral terms and conditions\u201d.<\/p>\n 1.3 The website www.avangardgold.ro<\/a> and Avangard gold System SRL <\/strong>which administers the online shop, operate in accordance with the Romanian and European Community legislation in force.<\/p>\n 1.4 The purchase of gold coins and bars, as well as of all other items intended for sale, and the use of any information contained in the site, implies unconditional acceptance of all these terms and conditions.<\/p>\n 1.5 Avangard gold System SRL <\/strong> has the right to amend these provisions at any time, depending on changes to the Romanian legislation in force or to its internal regulations, with the obligation to publish them on the site before they actually apply, so that they are visible to the users of the website www.avangardgold.ro<\/a>.<\/p>\n 2.1 You may use our Site only for lawful purposes and in accordance with these Rules and other documents applicable to the services provided through the Site.<\/p>\n 2.2 The Buyer is solely responsible for obtaining any equipment or ancillary service needed to connect to, access or use the Website, including, without limitation, hardware and software equipment as well as telephone and data services.<\/p>\n 2.3. By registering an Order on the Site, the Buyer agrees to the form of communication (telephone or e-mail) through which the Administrator conducts its commercial operations. For justified reasons, Avangard Gold System SRL reserves the right to change the quantity of the Goods in the Order. If it changes the quantity of the \u201cGoods in the Order\u201d, it will notify the Buyer at the e-mail address or telephone number made available to the Seller when the order was placed and will refund the amount paid if payment was made by card or by bank transfer.<\/p>\n 2.4. The Buyer agrees to the following:<\/p>\n – not to reproduce, duplicate, copy or retransmit any parts of the Site in breach of legal requirements or of the provisions of these general terms and conditions;<\/p>\n – not to gain unauthorised and unlawful access to, damage, modify or interrupt: – parts of the Site or of its content; – servers, equipment or networks where information belonging to the Site is stored; – databases related to the site; – services that are accessible through the Site; – software used to operate\/protect the Site; or – equipment, networks or software owned or used by third parties.<\/p>\n – if the Buyer places orders with cash on delivery and they are not collected and paid for, the Seller has the right to cancel other subsequent orders placed by the buyer without prior explanation.<\/p>\n – not to carry out actions intended to disable, damage or circumvent the measures used by Avangard Gold System SRL or by a third party to protect the Site, the services and the materials provided through it, as well as the servers, systems or other equipment associated with them;<\/p>\n – not to use any technical means, scripts, programming languages, software or other invasive methods to disrupt the normal operation of the Site or of other Users, nor to attempt to decipher, decompile, distribute or program any type of software that contains or copies a part, segment or module of the Site;<\/p>\n – when placing an order on the site, to submit correct, accurate and true information about yourself and to update the information already published in a timely manner;<\/p>\n – when using the services of the Site, including, but not limited to, publishing content on the Site or taking part in forums, blogs, chat rooms or any other type of communication with other Users of the Site, not to publish, send or transmit materials with content that is illegal, threatening, false, misleading, fraudulent, obscene, offensive, defamatory, libellous, pornographic, uncensored, that incites the use of violence or other illegal and immoral acts, or that harms the honour and dignity of other Users or the name and reputation of the company Avangard Gold System SRL<\/p>\n – not to use the personal information of other Users accessible through the site for purposes other than those indicated in these Rules, and not to disturb the normal working process or cause any form of harassment or distress to other Users, including, but not limited to, by sending an excessively large number of messages or messages with threatening, defamatory, insulting or obscene content;<\/p>\n 3.1 The details provided by the Buyer while accessing the site or placing an order must be correct and complete. Access for the purpose of placing an Order is permitted to any Buyer. For justified reasons, the website www.avangardgold.ro<\/a> and the company Avangard Gold System SRL , reserve the right to restrict the access of the Client\/Buyer for the purpose of placing an Order and\/or to some of the accepted payment methods, if they consider that, based on the conduct or activity of the Client\/Buyer on the Site, his or her actions could harm them in any way.<\/p>\n 3.2 The Buyer must declare that he or she is the beneficial owner of the gold coins\/bars and of the other products purchased from the site.<\/p>\n To place an order, the Buyer must agree to the terms and conditions displayed on www.avangardgold.ro<\/a>. The order will be confirmed by SMS or e-mail. <\/p>\n All prices of the products on the website www.avangardgold.ro<\/a> are final and displayed in Lei. <\/p>\n We strive to ensure that all information displayed on our website, including product prices, is correct and up to date. However, there may be situations in which certain prices or product information are displayed incorrectly because of a technical, human or system error.<\/p>\n If a product is listed at an incorrect price, we reserve the right to cancel any order placed for that product, whether or not the order has been confirmed. If payment has already been made, we will refund the full amount paid as soon as possible.<\/p>\n Placing an order does not constitute a firm contract of sale, but a request to purchase. The contract is considered concluded only when we expressly confirm acceptance of the order, by a final confirmation e-mail or by actual delivery of the product.<\/p>\n Shipping is Free throughout the country. <\/strong><\/p>\n The promotions displayed by Avangard Gold System SRL in the online shop are valid while stocks last and\/or during the period specified.<\/p>\n Online orders placed on the website www.avangardgold.ro<\/a> can be paid by:<\/p>\n Cash on delivery<\/strong><\/p>\n The Buyer pays for the products ordered when they are delivered and will receive a receipt for the payment from the agent of the courier company. The procedure applies to both natural persons and legal persons. Payment is limited to 10,000 (ten thousand) Ron for natural persons and 5,000 (five thousand) Ron for legal persons.<\/p>\n Card payment.<\/strong><\/p>\n When paying by card for orders placed on www.avangardgold.ro<\/a> , the Buyer will have to fill in the details requested by the online payment processor, namely:<\/p>\n The transaction itself takes place on the secure page of the online payment processor Euplatesc, operated by OTP Bank, the data entered by the client being confidential and accessible, in encrypted form, only to the payment processor.<\/p>\n Avangard Gold System SRL is not responsible for any fees charged by the bank for transactions made by the client.<\/p>\n Avangard Gold System SRL does not charge the Buyer any fee for card payment of orders placed online<\/strong>.<\/p>\n Payment by bank transfer<\/strong><\/p>\n Payment is made to the account of Avangard Gold System SRL opened with Banca Transilvania, Iban RO12BTRLRONCRT0646987501. <\/strong>The order will be shipped after we receive the amount in the account. You will receive a confirmation e-mail when the order has been shipped. <\/p>\n If the coins, bars or other products ordered are not available, the Buyer will be notified by Avangard Gold System SRL, using the contact details provided, and will be able to:<\/p>\n Or<\/p>\n 6.1 Delivery will be made to the address specified by the Buyer or to one of the Avangard Gold System SRL locations, depending on the option chosen when placing the Order. The Buyer must be present when the Order is received, prove his or her identity with the identity card used when placing the order, and sign for receipt.<\/strong> The price, the payment method and the payment term are specified in each Order. The Seller will issue the Buyer an invoice for the Goods and Services delivered, the Buyer being obliged to provide all the information needed to issue the invoice in accordance with the legislation in force.<\/p>\n 6.2 Avangard Gold System SRL will ship the Order within a maximum of 5 working days for products in stock. However, it will not be responsible for delays not directly attributable to it, such as weather disturbances, heavy traffic, mechanical or other failures occurring during transport, or any other case of force majeure. All information used to describe the Goods available on the Site (static \/ dynamic images \/ multimedia presentations \/ etc.) does not represent a contractual obligation on the part of the Seller and is used for presentation purposes only.<\/p>\n 6.3 Shipping is insured and Free throughout the country. You may choose to collect from one of the Avangard Gold System SRL locations. In the case of online payments, Avangard Gold System SRL is not\/cannot be held responsible for any other additional cost borne by the Buyer, including but not limited to currency conversion fees applied by the bank that issued the card of the Buyer, if the currency in which the card was issued differs from RON. Responsibility for this lies solely with the Buyer.<\/p>\n 6.4 Ownership of the products ordered through www.avangardgold.ro<\/a> will be transferred to the Buyer at the time of delivery, provided that the full value of the Order has been transferred to the account of Avangard Gold System SRL, paid online by card or paid to the delegate of Avangard Gold System SRL or to the representative of the transport courier.<\/p>\n 6.5 Deliveries will be made to the Buyer only once the full value of the Order has been received in the account of the Administrator, in the case of orders paid by bank transfer. The order is considered accepted only after the full value of the order has been collected, in the case of orders paid by payment order (OP). By sending the Order, the Buyer agrees to receive invoices in electronic format, added by the company Avangard Gold System SRL to the Account or sent by electronic mail to the e-mail address stated in his or her account.<\/p>\n Products (gold bars, gold coins) purchased from the website <\/strong>www.avangardgold.ro<\/strong><\/a> cannot be returned.<\/strong><\/p>\n 7.1 The right to return products purchased by the Client\/ User\/ Buyer from this online shop, conferred by Ordinance OUG 34\/2014 on consumer protection in the conclusion and performance of distance contracts, does not apply in this case, in accordance with Government Ordinance no. 130\/2000, Chapter II, Art. 10, letter b.), because the products supplied depend on fluctuations in the financial market and therefore constitute an exception to this right.<\/strong><\/p>\n How to buy from <\/strong>www.avangardgold.ro<\/strong><\/a> <\/p>\n 8.1 Avangard Gold System SRL is required, under Law no. 129\/2019 on preventing and combating money laundering and terrorist financing, and amending and supplementing certain normative acts, to apply complex verification measures to its Clients before carrying out an occasional operation or transaction, and is required, regardless of the value of the occasional operation or transaction, to identify all its clients, as well as the beneficial owners, where applicable. In the identification process, Avangard Gold System SRL is required to request official identification documents for all identifiable persons.<\/p>\n 8.2 The privacy policy sets out how our company uses and protects any information that the Buyer provides to the website www.avangardgold.ro<\/a>. The Buyer must check this page periodically to make sure that he or she agrees with any changes. Avangard Gold System SRL will keep information of any kind confidential. The information provided may be disclosed only under the conditions set out in this document. The Buyer also agrees that the Seller may freely use, in its own interest, the information, ideas, concepts, know-how or techniques that you have sent us through the Site. <\/p>\nUse of the website www.avangardgold.ro.<\/h3>\n
Security of the website www.avangardgold.ro.<\/h3>\n
Prices and payment of online orders.<\/h3>\n
Price and Availability Errors<\/h3>\n
\n
\n
\n
\n
Delivery<\/h3>\n
Order cancellation and product returns.<\/h3>\n
\n
Data confidentiality.<\/h3>\n